FAQs

RESOURCES

Is there still free coffee?
Yes!!! Our entrepreneurs love coffee, as coffee is fuel for connection, creativity, and collaboration. We will still serve it twice a day in the accelerator break room.

Who are the Entrepreneur Advisors?
Entrepreneur Advisors are highly skilled workplace professionals who volunteer their time to help entrepreneurs create, launch and grow their business. As a member of the Nashville Entrepreneur Center, you get access to the Entrepreneur Advisor directory and access to scheduling.

How do I become an Entrepreneur Advisor?
The process begins with submitting an application for approval by the master mentors. Once you’re approved, you will be asked to fill out an intake form, sign an NDA, attend a training session and shadow the master mentors. We welcome all individuals with business experience who want to give back to the community. Our primary focus is on Operators who desire to mentor. EC entrepreneurs have voiced that operational experience is the most insightful to them. 

Do Entrepreneur Advisors receive pay compensation?
Nope. The Entrepreneur Advisor Program is volunteer based which is a great way for individuals to give back to the community. Most mentors had a mentor that they attribute a piece their success to so they want to pay it forward. It’s also a great way to plug into the entrepreneurial ecosystem and meet a lot of great people.  

Is there training involved to become an Entrepreneur Advisors?
Yes, and it's required. Training consists of a half-day session led by the Entrepreneur Advisor Lead. Topics include how to effectively run advisor meetings, how to effectively take notes, and other important aspects to the life of an Entrepreneur Advisor. After training, you will then schedule times to sit in seasoned entrepreneur advisors’ meetings until they feel comfortable letting you run meeting on your own.

What is an accelerator?
An accelerator is a business-building bootcamp that pairs startups with the curriculum, connections and capital they need to take their startup to the next level of success. A typical accelerator lasts 14 weeks. At the EC, our accelerator programs range in industry focus and time commitment so please visit our educational programs page to learn more and apply. 


SPACE AND TECHNOLOGY

What hours am I able to access the co-working space or conference rooms?
Our hours are from 8am to 5pm, Monday - Friday. If you want 24-hour access, you can rent a desk or apply and get accepted into an accelerator.

What is the benefit of working out of the EC?
Two words. Idea Flow. We usually have over 20 companies working out of the center at any given time. They are often working through many of the same problems and overcoming the same obstacles as you may be facing. When companies are working from within our space, they are able to crowd source common problems and quickly deal with questions that might otherwise take days or weeks to solve. Additionally, with open access to all entrepreneur advisors, EC staff, and fellow entrepreneurs, there is an extreme amount of resources and information to help a company create, launch, and grow.

What resources and amenities are provided with the co-working space?
The Nashville Entrepreneur Center provides access to workspace Monday through Friday 8am-5pm which includes a variety of seating, standup desks, meeting areas, free coffee, internet access, printing access and more! The space is designed with the resources needed to create, launch, and grow a business.

What are the details for a reserved desk space?
We currently have a waiting list. If you are a member, we have desks that are individually reserved. One person per desk- no exceptions. Desk rentals are billed on a monthly basis through your member portal. (The monthly rate is $250 with a $50 sign-up fee. Your billing day is the day you sign up. We do not prorate.) If you are with a group, you may reserve a group of desks, per availability. We do not have office space available at this time. 

How can I get a reserved desk space?
You must be a member. Please email reserve@ec.co to fill out an application. At this time, you will be placed on our waiting list.

What is the difference between co-working space and a reserved desk?
Our co-working hallway is unassigned desks in a large open area. Personal items should be taken home at the end of the day, and phone calls are encouraged in the Google Room at the end of the accelerator hallway. A reserved desk is a rented desk in the large bay areas with other members. This reserved space comes with a small cubby underneath the desk for your personal belongings. Personal items may be set up and left overnight.

Can guests or clients visit me at the EC?
We would love to host your guests! Beginning January 2016, just make sure they stop by the front desk to sign in as a visitor. If they want to stick around, we’ll let them know about becoming a member to use our resources!

How do I reserve a meeting room?
You must be a member in order to use our meeting rooms. Reservations are based upon room availability. You can reserve a meeting room through your member portal.

How do I host an event at the EC?
You must be a Launch or Grow member with an event relating to your startup or be a partner to host an event at the EC. The price of the event room depends on the room you choose. Rooms are based upon availability. You can request event space through your member portal. (Please note: We do not offer membership refunds.)

I registered and paid for an event, but I didn't end up going. Can I get a refund?
Unfortunately, no. Our events have limited number of tickets, and we encourage anyone who signs up to make sure they can attend. 


MEMBERSHIP

The EC is a Google Tech Hub- what does that mean?
The EC has a partnership with Google for Entrepreneurs, which provides financial support and the best of Google's resources to dozens of coworking spaces and community programs across 125 countries. Within the GFE partnership, the EC is one of nine Google Tech Hubs in North America. Participation in this network provides many benefits for EC members and alumni companies.

What are the three new membership options for 2016?
The three memberships options are: Create, Launch, and Grow. These three monthly packages were crafted to cater to each stage in your entrepreneurial journey. You can find the details for each option and become a member here.

I bought my membership in 2015, so what happens to my membership starting in January 2016?
You get to keep it! We are upgrading the previously purchased annual memberships. Beginning January 2016, all current active memberships will be automatically upgraded into the Launch membership package. You will have the Launch membership for one year from your initial sign-up date. Once your year is up in 2016, you will need to choose a monthly membership to transfer into.

How does the membership billing work?
Our membership packages are billed on a monthly basis. Unless you cancel your membership in your member portal, you will be billed automatically each month. We do not prorate. 

How does upgrades or cancellations works?
Any membership package change will be reflected in the next billing cycle.

I didn't really use my membership last month, so can I get a refund?
Unfortunately, no. You have the option to cancel your membership in your member portal at any time. 

I am a student, so is there a membership discount available for me?
Yes, of course! We offer a 50% discount on the Launch membership package for students AND military. (You must have a valid/active student email address.) You are also welcome to apply to our scholarships that cover membership costs. Please visit this page for more information.

I only have one other person in my startup, so can we share a membership?
Unfortunately, no. Our memberships are individual- meaning that It is one membership per person. There are no exceptions! We’d love for both of you to join our community. Our month-to-month membership provides you with flexibility, so that you can grow your business on your own terms.