Membership FAQ
 

what are the three membership options for 2018

WHAT ARE THE THREE MEMBERSHIP OPTIONS FOR 2018?
The three memberships options are: Connect, CoWork and Incubate. You can find the details for each option and become a member here. 

HOW DOES THE MEMBERSHIP BILLING WORK?
Our membership packages are billed on a monthly basis. Unless you cancel your membership in your member portal, you will be billed automatically each month. We do not prorate.  

HOW DO UPGRADES OR CANCELLATIONS WORK?
You can log into your member portal, click on your name in the top right corner and select ‘Price Plans.’  This is where you can upgrade, downgrade, or cancel your membership, and all changes will be reflected in the next billing cycle.

I DIDN'T REALLY USE MY MEMBERSHIP LAST MONTH. CAN I GET A REFUND?
Unfortunately, no. You have the option to cancel your membership in your member portal at any time. 

I AM A STUDENT. IS THERE A MEMBERSHIP DISCOUNT AVAILABLE FOR ME?
 Yes, of course! We offer a 25% discount on the CoWork and Connect membership packages for students AND military (you must have a valid/active student email address). You are also welcome to apply to our scholarships that cover membership costs. Please visit here to learn more.

I ONLY HAVE ONE OTHER PERSON IN MY STARTUP. CAN WE SHARE A MEMBERSHIP?
Unfortunately, no. Our memberships are individually based. We’d love for both of you to join our community. Our month-to-month membership provides you with flexibility, so that you can grow your business on your own terms. 


Resources FAQ
 

WHO ARE THE ADVISORS IN THE ADVISOR PROGRAM?
Advisors are highly skilled mentors and experts who have "been there, done that" and volunteer their time to help entrepreneurs create, launch and grow their business. The complete Advisor directory can be viewed HERE. Entrepreneurs must apply for the Advisor Program to have access to EC Advisors.

HOW DO I BECOME AN ENTREPRENEUR ADVISOR?
The process begins with submitting an application HERE and coming in for a brief interview with one of the program coordinators. Once approved, you will be asked to fill out an intake form and sign an NDA.

DO ADVISORS RECEIVE MONETARY COMPENSATION?
The Advisor Program is volunteer-based, which is a great way for individuals to give back to the community. 

THE EC IS A GOOGLE TECH HUB, WHAT DOES THAT MEAN?
The EC has a partnership with Google for Entrepreneurs, which provides financial support and the best of Google's resources to dozens of coworking spaces and community programs across 125 countries. Within the GFE partnership, the EC is one of eleven Google Tech Hubs in North America. Participation in this network provides many benefits for EC members and alumni companies.


 

WHAT RESOURCES AND AMENITIES ARE PROVIDED WITH THE CO-WORKING SPACE?
 Our memberships provides you access to workspace Monday through Friday, 8am -5pm which includes a variety of seating, standup desks, meeting areas, free coffee, internet access, printing access and more! 

WHAT HOURS AM I ABLE TO ACCESS THE COWORKING SPACE OR CONFERENCE ROOMS?
Our hours are from 8am to 5pm, Monday - Friday. If you want 24 hour access, you can apply for an Incubate Membership.

WHAT IS THE DIFFERENCE BETWEEN COWORK AND AN INCUBATE MEMBERSHIP?
A CoWork membership gives you access to a coworking hallway, which are unassigned seats in a large open area. Personal items should be taken home at the end of the day. An Incubate Membership provides you a reserved desk in the bay areas with other members. This reserved space comes with a small cubby underneath the desk and a locker for your personal belongings. Personal items may be set up and left overnight.

HOW CAN I RESERVE A DESK?
You can apply for an Incubate Membership!

WHAT IS THE BENEFIT OF WORKING OUT OF THE EC?
Two words. Idea Flow. Within our community, you will be surrounded by entrepreneur advisors, EC staff, and fellow entrepreneurs, all who have interest in helping companies create, launch and grow their businesses. 

CAN GUESTS OR CLIENTS VIST ME AT THE EC?
We would love to host your guests. Just make sure they stop by the front desk to sign in as a visitor. If they want to stick around, we'll let them know about becoming a member to use our resources!

HOW DO I RESERVE A MEETING ROOM?
You can reserve a meeting room through your member portal! You must be a member in order to use our meeting rooms. Reservations are based upon room availability. 

IS THERE STILL FREE COFFEE?
Yes! Our entrepreneurs love coffee, as coffee is fuel for connection, creativity and collaboration. 

HOW DO I HOST AN EVENT AT THE EC?
You must be a CoWork or Incubate member with an event relating to your startup or be a partner to host an event at the EC. The price of the event room depends on the room you choose. Rooms are based upon availability. You can request event space through your member portal.