The EC is Reopening on May 11 – Here’s What You Need to Know

May 8, 2020 / Share:


The EC is reopening on Monday, May 11! We are following Mayor Cooper’s Roadmap for Reopening Phase 1 plan.


  • Phase I Business Hours: Monday – Thursday, 8a – 5p / Friday, 8a – 4p 

    • Only the Cowork/Cafe side of the building will be open.

    • To enable proper cleaning, Incubate member access will follow this schedule and NOT have 24/7 building access.

  • Please enter through the cafe doors and check in with an EC staff person at the temporary front desk. You will be required to read off your parking validation number and to leave your contact information.

  • Lockbox holders can pick up their mail at the front desk in the cafe during business hours.

  • EC Employees will continue to work from home with minimal staff onsite.


  • Everyone will be required to wear masks and social distance per CDC guidelines when on site. BYOM (Bring Your Own Mask).

  • Use the provided disinfectants to wipe down common equipment and areas you use.

  • Stay home if you are experiencing any of the COVID-19 symptoms outlined below.

  • Fever of 100.4 Fahrenheit or higher in preceding 48 hours

  • Cough

  • Shortness of breath or difficulty breathing

  • Chills

  • Repeated shaking with chills

  • Muscle pain

  • Headache

  • Sore throat

  • New loss of taste or smell


If you’ve been in the building within 48 hours of experiencing symptoms or being diagnosed please notify, (615) 873-1257. It’s not required, but very much appreciated. Your personal information will be respected and confidential to EC HR-related operations staff.

We’d like to hear your questions and concerns

Submit your questions on how to reopen your business. We’ll tailor our upcoming events to meet your needs.

Visit this website to look at Metro’s toolkit for businesses during the COVID-19 pandemic.

Here’s a few helpful tips:

Need a mask? Here’s where to find one.

Need a thermometer? We recommend this one.


  • EC Employees will continue to work from home with minimal staff onsite. Onsite staff will self-screen for symptoms and perform a temperature check upon arrival.

  • Activity is limited to the Red Bicycle and co-work areas of the building.  The seating has been reduced and arranged to enable social distancing.

  • Wearing a mask and social distancing are required for anyone in the building.

  • Friendly reminder signs are placed throughout the facility about masks, symptoms, and social distancing.

  • Meeting rooms and common areas have designated capacity limits to enable social distancing.

  • Cleaning products and hand sanitizers are readily available throughout all common areas.

  • The building will be cleaned every weeknight by a contracted third-party cleaning service and EC team members will clean door handles, coworking tables, and meeting rooms throughout the day

  • Additional safety precautions including a plexiglass divider on the front desk are in place.

  • Our onsite team is trained on these procedures.

  • For contract tracing purposes, we’re collecting contact information for EC customers, staff, and guests on-premises.

  • Protocols are in place to manage the communication, cleaning, and building operations if COVID-19 exposure or potential exposure is identified.

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